Privacy Policy
This Privacy Policy sets out how Unleash Your Light Pte Ltd ("we", "us", or "our") handles the personal data of anyone using our services and our website. This policy is in accordance with the Singapore Personal Data Protection Act ("PDPA") and applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process for our purposes.
PERSONAL DATA
We collect data that you voluntarily provide to us when you enquire about our services via email, telephone or through our website. For a better experience while using our services, we may require you to provide us with certain personal data, including but not limited to your name, phone number, and email address. For example, individual donors are required to provide their NRIC if they wish to claim tax deductions under the Income Tax Act (Cap. 134).
The personal data collected is used for our purposes and/or providing our services and we not re-distribute or share the personal data collected.
We may disclose your personal data to third-party vendors, where such disclosure is required such as:
- performing obligations in the course of or in connection with our provision of the goods and services requested by you, for example,
- complying with any application laws, regulations, codes of practice, guidelines or rules or to assist in law enforcement and investigations conducted by any government and/or regulatory authority.
PROTECTION OF PERSONAL DATA
We will disclose personal data both internally and to our authorised third-party service providers and agents only on a need-to-know basis.
While we cannot guarantee absolute security, we will put in place appropriate administrative, physical and technical measures to help protect your personal data against unlawful or unauthorised access. We will constantly review and enhance our information security measures.
RETENTION OF PERSONAL DATA
We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as
- it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected
- it is no longer necessary for legal or business purposes.
ACCESS TO AND CORRECTION OF PERSONAL DATA
You can access to and make changes to your personal data by logging into your account.
WITHDRAWING YOUR CONSENT
You may withdraw your consent for us to stop collecting, using and/or disclosing your personal data by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.
We may require up to 30 days to assess the impact on our relationship and our services to you regarding your request and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us.
We respect your decision to withdraw your consent, however, depending on the nature and scope of your request, we may not be in a position to continue to provide our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request.
COOKIES
Unleash Your Light Pte Ltd uses cookies to improve your browsing experience. These cookies are essential for the working of basic functionalities of our website and to help us analyse and understand how you use our website generally, recognize your repeat visits and preferences, as well as to measure and analyse traffic.
These cookies will be stored in your browser only with your consent. By clicking "Accept" on our cookie banner, or if you continue to explore our website without changing your cookie settings, you consent to the use of the cookies on our website. You also have the option to opt-out of these cookies by changing your cookie settings anytime. But opting out of some of the cookies may have an effect on your browsing experience.
DATA BREACH NOTIFICATION
In the event of a breach of security leading to an accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, we shall immediately assess the impact and notify the Personal Data Protection Commission (PDPC) within 3 calendar days. We will notify you when the data breach is likely to result in significant harm to you after our notification to PDPC. We may also notify other relevant regulatory agencies, where required.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
EFFECT OF POLICY AND CHANGES TO POLICY
We may revise this Policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Policy was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
Last Updated: 12 October 2023